Comments on: Review of Clickfree C2N Automatic Home Network Backup

By: Martin Greenbank

Martin Greenbank — Mon, 26 Dec 2011 01:13:00 +0000

C2N-DO NOT BUY THIS DEVICE!

I had now idea that “Clickfree” did not back up all file extensions. In my line of work some of the extensions have six letters (sldprt, sldasm, slddwt etc).
Now I have lost several months work after my hard drive had to be re-formatted and I no longer have these files.
DO NOT BUY THIS DEVICE! I WILL NOT BACK UP ALL FILE EXTENSIONS!
Martin.

By: mg

mg — Sun, 03 Apr 2011 15:49:00 +0000

I just bought one yesterday. Overall, it does what I wanted, but there should be documentation on what it backs up and how to change it. I found I needed to go to the ‘options’ button and enter many file extensions to get it to back up the .java, .swi, .xhtml, .mxml, .xcf, and about 20 other file extensions that are comnmon in my line of work. My advise is to check (‘browse files’) the directories that you back up to ensure all the necessary files are being backed up, else add the appropriate extensions so that it does. For the system directories and registry, DVDs are okay (IMO) for backing those anyway since they shouldn’t change too often. This is a excellent for backing up your work, it looks like I can just turn on my PCs at the scheduled backup time, or just back up ad-hoc so that I don’t have room warmers.

By: Peter

Peter — Tue, 22 Mar 2011 03:07:00 +0000

Technical support is terrible with click free. I own last years click free product which does not work (It think it is a 200 MB drive instead of 320 GB). I’ve been trying for two months with me badgering them with emails every week and so far have received only one response that did not address my problem at all!! I believe I have a hardware issue. It will not work on Vista (32 bit), Windows 7 (64 bit) or Mac OS X (10.6.6) yet clickfree support decided that it would work if I installed an update for windows 7… Sure and then what about Vista and OS X? I had already tried that anyways with no success… It refused to install the update. No idea why. Tired of wasting time on it. Wish I could convert it to a useful stand-alone hard drive and get my money out of it.

By: UPNORTH6

UPNORTH6 — Fri, 21 Jan 2011 22:09:00 +0000

MY ONLY COMPLAINT WITH THE C2N IS,IF IT IS PLUGGED INTO THE STAND,WHEN I START MY
COMPUTER ITS GETS AS FAR AS THE HP SCREEN,WITH (F10-SETUP..ESC-BOOT MENU ETC) AND
EVERY THING FREEZES UP,I HAVE TO SWITCH THE POWER OF TO SHUT DOWN,REMOVE THE
C2N, AND RESTART THE CPU.ONE IS HAS STARTED I PLUG IN THE C2N AND ALL IS WELL..
OTHER THAN THAT IT IS A GREAT ITEM AND IS EASY TO USE..I RECOMMEND IT….

By: Alan

Alan — Tue, 28 Dec 2010 02:28:00 +0000

It’s designed to backup the data you create, not the operating system or software you load. If you want a drive image or total backup, then buy software designed to do that task. The item is not useless because it doesn’t fit your particular requirement.

By: jeff crowell

jeff crowell — Tue, 31 Aug 2010 20:22:18 +0000

what about EMP protection ???????

By: Ed Giebel

Ed Giebel — Mon, 30 Aug 2010 20:09:21 +0000

I bought a C2 about one hour ago. Read that it does not back up system or application files. What good is it then? Tried to call tech support but no one answered the phone. Am taking product back right now. Shortest time I’ve ever had a product. Do not buy this thing!

By: Leslie Sherman

Leslie Sherman — Mon, 23 Aug 2010 01:08:34 +0000

This does not back up information in your program files, like Quicken. Thumbs down 0n Clickfree. It’s more of a toy than a serious backup. I learned the hard way. Buy a good external hard drive and back up your files, then you’ll know you have them.

By: Douglas Bell

Douglas Bell — Sun, 22 Aug 2010 18:41:58 +0000

Ginny has a good question….
This is a very unusual backup.
the user interface lacks the viewing and selection of a directory to choose which file or files to restore…

I suppose most of us want and are accustomed to viewing our backup using windows explorer….

This seems to be good if you need to restore all files…when you may only need to view files..preview say…email doc or word doc …etc to know which file to restore.

This may be already a way to do this….I click on the backup drive and do not see each file… or I find email….with no preview to choose which ones to restore….maybe only one special email or document….. Or to delete ones you no longer want to keep.

The help file…..is limited. You can not sort. by date…etc..
When you are dealing with up to one TB…..the list is long. There is no “find” option.

If I am wrong about this….please correct.

The use of one computer…with your network of say…two or more computers….sets up that wireless information so you can use one as a server to backup other computers.

the continuous backup….or automatic backup of new files…. option…is not clear enough to try something new.

This states…..it is only a copy… Getting to and restoring…finding only the file you want is confusing.

It would have been revolutionary a few years ago….. and it is advanced now.

The user interface…a help file without having to go to the website…would help.
Some may find this to be the best. I miss the old menu and directory ease of getting selective file backup restoration.

By: Ginny Newsom

Ginny Newsom — Wed, 11 Aug 2010 17:45:34 +0000

wondering if you have restored files ? A few people have had problems and I have had with other products. Also, can you use it has a hard drive – picking and choosing which files to access? Or is it simply an automatic back up system?

By: TomTom

TomTom — Tue, 27 Jul 2010 01:40:43 +0000

check system requirements. Requires Mac 10.5 or later and will not work on 10.4. That should have been mentioned here, as well as at Amazon.